BSM 101 Refund and Cancellation Policy
Effective date: October 15, 2026
This policy applies to purchases of Building Spiritual Muscle 101 ("BSM 101") from Indigo Institute of Nevada.
All Sales Are Final
All BSM 101 sales are final once payment is completed. Your purchase reserves a limited place in the live group program and may provide immediate or scheduled access to digital materials. For these reasons, we do not provide refunds, credits, or prorated adjustments for a change of mind, scheduling conflicts, missed sessions, failure to attend, failure to download or use materials, dissatisfaction after access begins, or participant-side internet, device, or software problems.
Recordings and Missed Sessions
When session recordings are included in the offer, they are provided to support participants who cannot attend live. Missing a live session does not qualify for a refund or credit. Access periods for recordings and materials will be communicated with the program information and may be limited.
Transfers
A registration may not be transferred to another person or a future cohort without prior written approval from Indigo Institute. Any approved transfer is discretionary and may be subject to different dates, pricing, or administrative conditions.
If Indigo Institute Cancels or Materially Reschedules
If Indigo Institute cancels the entire program before it begins, you will receive a full refund of the amount paid for BSM 101. If we materially reschedule the program and you cannot attend the revised dates, you may choose either to transfer your payment to the revised cohort or receive a full refund. If an individual session must be rescheduled, we may provide a replacement session or recording; rescheduling one session does not ordinarily cancel the full program.
Duplicate or Incorrect Charges
If you believe you were charged more than once or charged an incorrect amount, contact us promptly at info@kelizabethgreen.com with your order number so we can investigate and correct any verified billing error.
Technology and Access Support
You are responsible for a reliable internet connection and a compatible device. If you experience an access problem, contact us promptly. We will make reasonable efforts to restore access or provide the applicable link, file, or recording, but participant-side technology issues do not qualify for a refund.
Rights That Cannot Be Waived
Nothing in this policy limits any refund, cancellation, or consumer right that cannot be waived under applicable law.
Contact Us
Indigo Institute of Nevada
6960 N 5th Street, Suite 1026
North Las Vegas, Nevada 89084
Email: info@kelizabethgreen.com
Website: https://indigoinstituteofnevada.com